M22TH800-Basic Polo T-shirt

How to return or exchange:

• The parts must be in their original condition, in the same condition in which they were received.
• The customer shall bear the shipping costs in the event that the return is made through the representative in the absence of a deposit.
• The Newborn Company bears the shipping costs in the case of a devotional item if it is the only piece in the order and does not bear the shipping costs in the event that there are other intact parts, in the case of a return and bears the shipping costs of sending the piece again.
• The customer does not bear the shipping costs in the event that the return is made through the branch, and the amount is received while he is in the branch.
• The returned item through the representative is sent to the representative, and upon the arrival of the piece to us, it is examined and made sure that it is in the original condition it was sent in, within 5-7 days, and communication takes place to transfer the amount in the same method of payment, not through the representative.
• To make the return in both cases, it is reported via WhatsApp, and confirmation is made with the customer before sending the representative or going to the branch.

Returns by Premium and Value:

• It is not possible to make a return or exchange through the branches, as it is done only through the representative.
• There is no partial refund. In this case, a purchase voucher is made for the value of the refund and re-ordering via the Internet only.
• The customer bears the shipping costs in the event that there is no defect or error in the products.
• Retrieval is done by sending the representative, and after the items reach us, they are examined and made sure that they are in the same original condition, and then the value of the order is returned to the customer.
• The return is made for the amount of the order through Value / Premium Company within 14 days from the date of the return's arrival to us.
• Newborn Company bears the shipping costs in the event of a defect or error in the products. After the piece arrives to us, the purchase voucher is sent to make a new order or resend the same piece if it is available.
According to our return and exchange policy, products cannot be returned or

refunded in the following cases to ensure safety for Newborn customers:

• Products that have been ironed or washed, as well as products that have been damaged and not in their original condition, and shoes without their original packaging.
• Products from which the price tag or brand has been removed.
• Underwear, beachwear, capes, scarves, watches, accessories, wallets, perfumes and tassels.
• Returns that are more than 14 days from the date of delivery will not be accepted.

Retrieval during offers. A return is made for the entire order and the amount paid is refunded without shipping costs. In the event that a new purchase order is desired, the purchase is made with the current offers.