Newborn - Terms and Conditions

How the contract is concluded between you and us.
Your right to cancel the contract.
Payment or payment method.
Return and exchange.
Delivery information.
Please read these terms and conditions carefully before ordering any products from our website
about us.
(WWW.nb-egy.com) is a website operated by Newborn Company We are a company registered in Egypt under company number (138530) and with our main office in Egypt
How the contract is concluded between you and us.
After placing your order, you will receive an email from us to acknowledge that we have received your order. If you made a mistake with your order, you can contact us at (01129000388)
Or send an email to (orders@nb-egypt.com).
When placing an order, you warrant that all details you give us to order goods or services are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods and services. It is your responsibility to inform us of any changes to these details as soon as possible
Your right to cancel the contract.
In order to cancel your order (purchase order) during the cancellation period, please notify us using our contacts. If you are under contract as a consumer in Egypt and you cancel your order during the cancellation period, you will receive a full refund of the price paid for the Products within 14 days (the “Refund Period”). The refund period starts 5 days after we receive the products from you.
Please note: If your order has already been processed, we may not be able to stop sending you the items, so you will still need to return all of the products purchased in your order. You should take reasonable care of the Products you wish to cancel and not use or wear them.
Payment or payment method.
We offer different payment methods such as credit card (Visa, Visa Debit, Master Card). We also accept cash on delivery, as well as payment via Premium Card, Valeo, and all electronic wallets
Return and exchange.
If you need to return something because the garment doesn't fit, or you simply don't like what you have. Make sure all tags are there, and that the item is exactly the same as you received it. You need to return it to us within 7 days of the delivery date.
Please follow the following process to return the item to us:
Repack the item in its original packaging with labels and tags still attached.
Securely attach the original delivery label with your item.
Delivery information.
Nationwide delivery service
We deliver to all parts of Egypt (Cairo, Alexandria, Tanta, Mahalla, Suez, Hurghada, Sharm El-Sheikh, Luxor, Aswan and other cities)